The Asylum Seeker Advocacy Project (ASAP) is a dynamic and mission-driven nonprofit organization that has over 300,000 asylum-seeking members across the United States, with thousands more members joining each week. Despite ASAP’s intense growth over the past couple of years, we remain a small, close-knit team with a start-up mindset and the ability to adapt quickly to new challenges.
The Information Technology and Web Manager or Director would join ASAP’s collaborative 4-person operations team. They would work closely with the co-founders of ASAP, who are very active in the operations space and know how essential the work is to the organization’s overall success. ASAP also has expert board members and a strong network of contractors in the operations space, including a Professional Employer Organization (PEO), an Accountant, and a Tech & IT Contractor.
Location & Hours
Remote workplace, location flexible in the United States. This is a full-time position.
Salary & Benefits
Salary for this position is commensurate with qualifications, with a range of $80,000 – $120,000. Candidates eligible for the highest end of the range will have multiple years of experience managing IT for an organization of at least 15 employees.
ASAP cares deeply about our employees’ wellbeing and works to support their lives inside and outside of the workplace, offering more than 45 days of paid time off per year between vacation, personal, holiday, and sick days. Our excellent benefits package includes health insurance coverage at no cost, 401K matching, and 12 weeks of paid parental leave.
- Work closely with ASAP’s IT Contractor (Pixel Machinery) and Executive Team to develop efficient tech onboarding, offboarding, and maintenance for staff.
- Conduct systems review to ensure ASAP’s technology is at the forefront of nonprofit technology systems, and work with Pixel Machinery to implement incremental improvements.
- Provide remote tech support to ASAP’s approximately 20-person staff; serve as first-line for troubleshooting when technology issues arise.
- Find software solutions & automations to address organizational needs that arise, including needs related to ASAP’s donors, membership of asylum seekers, and litigation and advocacy work.
- Update, maintain, and improve ASAP’s website and related metrics.
- Improve web and data security for ASAP.
- 2+ years of previous IT and/or programming experience.
- Experience building and/or maintaining websites.
- Experience with web and data security.
- Exceptional logistical skills and attention to detail.
- Creative and strategic problem solver.
- Ability to adapt to change and be a team player in a fast-paced environment.
- Commitment to ASAP’s mission and vision.
Additional Helpful Qualities
- Experience with some or all of:
- Apple, GSuite, Dropbox & Slack IT support
- CSS, HTML, and WordPress
- Graphic design
- Video editing
- CRMs such as Salesforce or Nationbuilder
- Facebook, Whatsapp and/or Google Sheets programming
- Mobile Device Management (MDM) Software
- Spanish language fluency and other language skills.
How to Apply
ASAP is an equal opportunity employer. ASAP strongly encourages asylum seekers, immigrants, Black people, Indigenous people, and people of color (BIPOC), Latinx people, people with disabilities, LGBTQ people, women, first-generation college students/professionals, and all marginalized individuals to apply, and recognizes the unique and valuable skills that such applicants can bring to this work.